Support
Introduction
The successful design and installation of a radio based protection system can only be achieved with a full commitment to the support of the system.EMS has established a National network of sales/technical support staff, regionally located, to best meet the customers’ needs.
Approved Installer Network
All EMS systems are installed via a network of approved installers. These companies have undertaken extensive training which is on-going as new products are developed.At all times throughout the project, EMS will provide technical support if required.
EMS constantly reviews its Approved Installer Network in an endeavour to provide customer/user satisfaction.
Warranty
EMS has long been established as providing reliable, quality radio technology. This is backed up with a full industry-leading 5-year warranty across all products when the system is installed by an EMS Approved Installer.Technical Innovation
EMS product development has always focused on ensuring systems can be easily installed and maintained. Continuous system monitoring is built-in, including preventative maintenance.FIA
BSIA
ISO
LPRA
MIUK
5 - Year Warranty
EMS has introduced an industry-leading full 5-year warranty on all of its products(excludes batteries). This extended warranty confirms the field proven reliability of EMS products, and firmly establishes radio based systems as an ideal solution for long term fire and security applications.
Green Credentials
Environmentally friendly, EMS systems use fewer raw materials, create less building damage and can easily be installed in areas where dangerous materials are present.